Delivery Info and FAQ's

Frequently Asked Questions (FAQ)

1. Ordering and Payment

  • Q: How can I place an order on your website?

    • A: Ordering is easy! Simply browse our products, select the items you want, and click on the "Add to Cart" button. Then, proceed to checkout and follow the instructions to complete your purchase.

  • Q: What payment methods do you accept?

    • A: We accept all major credit cards, We also offer payment through PayPal for added convenience.

  • Q: Are there any additional charges or taxes?

    • A: The price you see on our website is the final price you pay. We offer free shipping on all orders, and there are no hidden charges or taxes.

2. Shipping and Delivery

  • Q: Where do you ship to? Do you offer international shipping?

    • A: We primarily ship within the UK. However, we can ship internationally upon request. Please email us at GetInTouch@t-side.co.uk or by using the form at the bottom of this page to inquire about international shipping and associated costs.

  • Q: How long does it take for an order to be delivered?

    • A: Our products are usually despatched within 3-5 working days. Once your order has been dispatched, you can expect delivery within a day. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
  • Q: I really need my order to be delivered ASAP, is there any chance I can collect it?
  •           A: We don't offer collections, however in some cases we may be able to get your order to you same day / next day, drop us an email at GetinTouch@t-side.co.uk or use the form at the bottom of this page and if we can help you out, we will!

  • Q: Can I track my order?

    • A: Yes, we use Royal Mail tracked 24 for delivery. Once your order has been dispatched, you will receive an email notification with a tracking number. You can use this tracking number to monitor the progress of your shipment.

3. Returns and Exchanges

  • Q: How do I return an item?
    • A: We want you to be completely satisfied with your purchase. If you need to return an item, simply email us at GetInTouch@t-side.co.uk or by using the form below and we will provide you with a return label free of charge. Please ensure that the item is unused and in its original packaging.

4. Customization and Special Requests

  • Q: Can you put one of your designs on a different style t-shirt or in kids or women's sizes?
    • A: Absolutely! We'll try our best to meet your specific needs. If you would like a different design on a t-shirt or if you need kids or women's sizes, please email us at GetinTouch@t-side.co.uk with your request, and we will do our best to accommodate you.

5. Contact and Customer Support

  • Q: How can I contact you for further assistance or other queries?
    • A: For any further assistance or general inquiries, please email us at  GetInTouch@t-side.co.uk or use the contact form at the bottom of this page and we will be happy to help you.

6. Wholesale Inquiries

  • Q: Do you offer wholesale options for businesses?
    • A: Yes, we offer wholesale opportunities and would love to work with you. For wholesale inquiries, please email us at getintouch@t-side.co.uk or use the form below and we will provide you with more information on our wholesale program.

7. Key info

  • Q: Who is the best player in the championship? 
    A: Chuba Akpom
  • Q: what’s the perfect ratio of chicken : bechamel sauce : cheese? 
    A: 50:35:15 
  • Q: who is the finest team in football, the world has ever seen? 
    A: It’s Middlesbrough, Middlesbrough FC
  • Q: Brad Guzan? 
    A: I’ve watched him, and he’s mint man